InvestSA One Stop Shop

Government working
alongside you

The InvestSA One Stop Shop initiative is geared towards providing investors with services to fast-track projects and reduce government red tape when establishing a business. It is part of the government's drive to become investor friendly by improving the business environment by lowering the cost of doing business as well as making the process easier. One Stop Shops house government entities such as the South African Revenue Services (to help with customs and tax), Home Affairs, Environmental Affairs, Eskom and the Companies and Intellectual Properties Commission under one roof.

OSS Services

Helping you navigate the necessary government approvals

An investor can make an appointment, meet with a government representative, and be guided through the process of establishing a business. The One Stop Shop simplifies administrative procedures related to the issuing of business approvals, permits, and licences, thereby removing bottlenecks that investors may face when establishing and operating a business.

Business Registration
  • Company registration via CIPC
  • Business name reservation
  • Beneficial ownership filing
  • Tax registration with SARS
  • UIF and Compensation Fund
Visas & Work Permits
  • Business visa recommendations (VRS)
  • Critical skills visa facilitation
  • Intra-company transfer permits
  • Permanent residence applications
  • Home Affairs coordination
Licences & Permits
  • Sector-specific operating licences
  • Environmental Impact Assessments
  • Mining permits and rights
  • Water use licences
  • NRCS, ITAC and SABS facilitation
Infrastructure & Utilities
  • Eskom connections and load management
  • Municipal bulk services facilitation
  • Land zoning and transfers
  • Municipal rates and services
  • Industrial site identification
Trade & Customs
  • SARS customs registration
  • Import and export facilitation
  • Tariff and rebate guidance
  • ITAC permits
  • International investment missions
Incentive & Finance Access
  • dtic incentive identification
  • Application process guidance
  • IDC and NEF referrals
  • SEZ incentive facilitation
  • Development finance navigation

Bottleneck not resolved at OSS level? the dtic Fusion Centre is the national escalation mechanism - capturing, tracking and resolving complex regulatory challenges across all spheres of government within a structured 60 - 90 day turnaround.

Submit to Fusion Centre
How It Works

Your investment journey through the OSS

The One Stop Shop is designed to align with your investment journey. An InvestSA official works across government departments to help coordinate processes, allowing you to focus on establishing and growing your business with greater ease and efficiency.

01
Make contact
Reach InvestSA through the website, phone, email, a foreign mission or a business chamber. A dedicated official is assigned to your project from first contact.
02
Map your requirements
Your officer builds a complete picture of your investment - sector, scale, location preferences and regulatory requirements - then maps every department, approval and licence that applies to your project.
03
Government clears the path
Your officer coordinates across CIPC, SARS, Home Affairs, Eskom, DEA and sector regulators - scheduling engagements, tracking approvals and resolving bottlenecks. Unresolved matters escalate to the dtic Fusion Centre.
04
Establish & grow
Once established, InvestSA's aftercare and retention programme keeps working - connecting you to reinvestment opportunities, incentives and AfCFTA market access as your business scales.
Latest News

A network that is actively growing

The InvestSA One Stop Shop network continues to expand across all nine provinces - with new facilities, satellite offices and specialist tracks being launched regularly as government deepens its commitment to investor facilitation.

13 Apr 2026
OSS Launch · Northern Cape · NCEDA
Minister Tau launches Northern Cape InvestSA One Stop Shop in Kimberley
Minister Parks Tau officiated the launch at NCEDA, 20-22 Villiers Street, Kimberley - co-hosted by the dtic, the Northern Cape DEDT and the Provincial IPA. The inaugural Northern Cape Investment and Jobs Conference drew over 900 delegates, triple the expected attendance.
14 Apr 2026
Satellite OSS · Tshwane · TEDA · GGDA
Mayor Moya declares Tshwane "Open for Business" at InvestSA Satellite OSS
Executive Mayor Dr Nasiphi Moya visited the InvestSA Satellite One Stop Shop at TEDA, with two major investors presenting multi-billion-rand proposals. The facility is a three-way partnership between the City of Tshwane, GGDA and the dtic - serving Tshwane's investment community and the TASEZ automotive corridor.
2026 TASEZ  
SEZ-Linked OSS · TASEZ · GGDA · TEDA
InvestSA One Stop Shop at TASEZ - Africa's first automotive city
GGDA and TEDA launched an InvestSA OSS satellite at TASEZ to streamline investor support, licencing and regulatory services for businesses in the zone. The facility brings company registration, permits, tax facilitation, municipal support and investment promotion under one roof for TASEZ tenants.
27 Jul 2023
Sector Specialist OSS · National · Energy · NERSA · Eskom
Minister Patel launches Energy One Stop Shop and Energy Resilience Fund
Minister Ebrahim Patel launched the Energy OSS and Energy Resilience Fund to fast-track energy project authorisations across NERSA, Eskom and DEA. The EOSS builds on InvestSA's established OSS expertise and operates through the National Energy Crisis Committee structures. Applications submitted at energyoss.gov.za.
6 Jun 2023
District Satellite OSS · KwaZulu-Natal · HGDA · TiKZN
Harry Gwala Development Agency launches Technohub and One Stop Shop
MEC Siboniso Duma officially unveiled the Harry Gwala District Technohub and One Stop Shop - a partnership between TiKZN and the Moses Kotane Institute - extending InvestSA's KZN OSS facilitation into rural investment corridors. Approximately 100 guests attended the launch, coinciding with Youth Month.
KZN  
District Satellite OSS · KwaZulu-Natal · iLembe · KwaDukuza
MEC Duma launches InvestSA One Stop Shop in iLembe District
MEC Siboniso Duma launched the InvestSA One Stop Shop at the KwaDukuza City Centre, commending iLembe District Mayor Cllr Thobani Shandu and KwaDukuza Mayor Cllr Lindi Nhanca for mobilising all spheres of government to support entrepreneurship and investment in the district. The event drew CEOs, industry leaders and emerging entrepreneurs from municipalities across iLembe.
OSS Network - Rollout Timeline
April 2026
Northern Cape OSS + TEDA Satellite + TASEZ OSS
Three new facilities in one month - Northern Cape (Kimberley), Tshwane satellite (TEDA/GGDA), and TASEZ automotive SEZ
6 June 2023
Harry Gwala District OSS - KwaZulu-Natal
First district-level satellite - HGDA + TiKZN partnership extending KZN facilitation to rural investment corridors
iLembe District · KZN
iLembe District OSS - KwaDukuza City Centre
MEC Duma launched with iLembe District Mayor Cllr Thobani Shandu and KwaDukuza Mayor Cllr Lindi Nhanca - attended by CEOs, industry leaders and entrepreneurs from across the four iLembe municipalities. Focused on investor facilitation and catalytic project development.
27 July 2023
Energy One Stop Shop launched
Minister Patel launched the EOSS and Energy Resilience Fund - first sector-specific OSS, dedicated to fast-tracking energy project authorisations nationally
2023
Eastern Cape OSS established
ECDC-hosted OSS in East London - with district network and ELIDZ/Coega satellite offices being established
2022/23
Limpopo OSS established
InvestSA Limpopo launched with provincial headquarters and satellite network across all five districts
2017-2019
KZN, Gauteng & Western Cape OSSes
Three provincial OSSes launched - TiKZN Durban (Nov 2017), Invest Gauteng Sandton, Wesgro Cape Town - by President Zuma
17 March 2017
National OSS established - dtic Campus, Pretoria
The first InvestSA One Stop Shop - launched as the national coordination hub and precursor to provincial rollout
OSS Network

Find your InvestSA One Stop Shop

InvestSA works within a layered national facilitation network founded on collaboration across government - bringing together One Stop Shops, the national OSS at the dtic campus, and provincial investment promotion and economic development entities to provide coordinated investor support and facilitation nationwide.

InvestSA One Stop Shop - operational
InvestSA Provincial Partner - facilitation via IPA
National HQ
InvestSA National One Stop Shop
dtic Campus, Block F · 77 Meintjies Street, Sunnyside, Pretoria
0861 843 384 investsa@thedtic.gov.za
One Stop Shop
Gauteng
Invest Gauteng / GGDA
investsagauteng.co.za ↗
Sandton, Johannesburg Full investment value chain facilitation. TEDA satellite OSS also operational in Tshwane (GGDA + dtic partnership, April 2026).
One Stop Shop
KwaZulu-Natal
Trade & Investment KZN (TiKZN)
investsakzn.co.za ↗
Trade & Investment House, Kingsmead Office Park 1 Arundel Close, Durban 4000
Also:Gauteng office · Harry Gwala District OSS
One Stop Shop
Western Cape
Wesgro
wesgro.co.za ↗
St George's Mall, Cape Town CBD On-demand partners: Saldanha Bay IDZ, Atlantis SEZ, George Municipality.
One Stop Shop
Limpopo
InvestSA Limpopo
investsalimpopo.co.za ↗
Limpopo Province Provincial OSS with satellite network covering Polokwane and Musina/Makhado SEZ corridor.
One Stop Shop
Eastern Cape
Eastern Cape Development Corporation (ECDC)
ecdc.co.za ↗
East London Extending to Nelson Mandela Bay, Buffalo City Metro and six district municipalities.
One Stop Shop
Northern Cape
NCEDA · Launched April 2026
20-22 Villiers Street, Kimberley Co-hosted by the dtic, Northern Cape DEDT and NCEDA. Launched by Minister Parks Tau, April 2026.
Provincial Partner
Free State
Free State Development Corporation (FDC)
Facilitation available through the FDC in partnership with InvestSA.
Provincial Partner
Mpumalanga
Mpumalanga Economic Growth Agency (MEGA)
Facilitation available through MEGA in partnership with InvestSA.
Provincial Partner
North West
North West Development Corporation (NWDC)
Facilitation available through the NWDC in partnership with InvestSA.
Sub-provincial, district & SEZ reach
District Satellite · KZN
Harry Gwala District OSS
Via TiKZN
Launched June 2023 by MEC Siboniso Duma - extending KZN OSS facilitation into the Harry Gwala district municipality.
District Satellite · KZN
iLembe District OSS - KwaDukuza City Centre
Via TiKZN · KwaDukuza Local Municipality
Launched by MEC Siboniso Duma alongside iLembe District Mayor Cllr Thobani Shandu and KwaDukuza Mayor Cllr Lindi Nhanca. Attended by CEOs, captains of industry and entrepreneurs from across iLembe's four municipalities. The facility supports both investor facilitation and the development of catalytic projects in partnership with all spheres of government.
Metropolitan Satellite · Gauteng
TEDA Satellite OSS - Tshwane
Via GGDA · dtic · City of Tshwane
Three-way dtic/GGDA/TEDA partnership serving the City of Tshwane and TASEZ automotive corridor. Confirmed April 2026.
Provincial Satellite Network · Limpopo
Limpopo Satellite Offices
Via InvestSA Limpopo
Network of satellite offices covering Polokwane and the Musina/Makhado SEZ investment corridor.
SEZ Service Reach · KwaZulu-Natal
Via TiKZN
Confirmed service delivery into both zones - including water use licences and EIA facilitation for SEZ tenants.
SEZ Satellite · Eastern Cape
Via ECDC
Dedicated One Stop Centres at East London IDZ and Coega SEZ established as part of the broader facilitation network.
Specialist Tracks

Sector-specific and sub-national facilitation

Beyond the provincial network, InvestSA has extended its One Stop Shop model into specialist sector and sub-national contexts - bringing coordinated government facilitation directly to where investment activity is concentrated.

Sector Specialist · National

Energy One Stop Shop

The Energy OSS offers a single point of entry for all energy project applications. It does this by coordinating all approval processes across the government. The result is a streamlined, effective and client-facing Energy application process.

Solar PV Wind Green Hydrogen Battery Storage Gas-to-Power
Launched May 2023 · sector-dedicated · national
Energy investment enquiry
Bottleneck Resolution · National

the dtic Fusion Centre

South Africa's national intake point for investment-related regulatory bottlenecks - launched at the SA Investment Conference 2026 and unveiled by Minister Tau as a core investor facilitation delivery mechanism.

Submit your challenge online, receive a unique case number and track resolution across 20+ government departments within a structured 60-90 day commitment.

Regulatory approvals Permits Licences Infrastructure Utilities
Launched SAIC 2026 · all provinces · all sectors
Submit a case
SEZ-Linked · Multiple Provinces

SEZ-linked Facilitation

InvestSA's provincial OSS network extends into Special Economic Zones - on-demand partners, confirmed service delivery arrangements and dedicated satellite offices bring facilitation directly to where investors operate.

EC: ELIDZ & Coega satellites being established. WC: Saldanha Bay IDZ & Atlantis SEZ on-demand. KZN: Richards Bay IDZ & Dube TradePort confirmed delivery.

ELIDZ Coega Saldanha Bay IDZ Atlantis SEZ Richards Bay IDZ Dube TradePort TASEZ
7 SEZ & IDZ locations · models vary by province
Explore SEZs
Expanding Network

The InvestSA One Stop Shop network is actively growing.

Get Facilitation Support

Reach your nearest InvestSA One Stop Shop

Whether you are exploring your first investment opportunity, already established and facing a regulatory challenge, or anywhere in between - an official is ready to work with you.

Recommended
Make an Enquiry
Connect with a dedicated investment officer at the national OSS or your nearest provincial office.
Get in touch
Call us
0861 843 384
Monday to Friday, 08h00–17h00. Speak directly to the national InvestSA team.
Call now
Write to us
Email InvestSA
Send your investment enquiry to our team.
investsa@thedtic.gov.za

All InvestSA One Stop Shop services are provided entirely free of charge. InvestSA is government-funded to serve investors - you will never be asked to pay for facilitation, coordination or advisory services.

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a programme of the dtic